Malcolm was Director of PSI from 2004 to September 2013. He led and taught extensively on the MRS-accredited Masters in Applied Market and Social Research. He was previously Managing Director of the British Market Research Bureau (BMRB). Before joining BMRB, he was Director of Research at COI Communications and has also been Head of Public Interest Research at Consumers’ Association (now Which?). He has wide interests in research, social policy, education and marketing.
He is an Academician of the Social Sciences, a Fellow of the Market Research Society and of the Royal Society of Arts. He became an Honorary Life Member of the Association of Survey Computing in 2006. He is a member of the Editorial Advisory Board of the International Journal of Market Research. He chairs and is actively engaged in his local Citizens' Advice service and is a director of his local Healthwatch. He is a Trustee of the participation organization, Involve. He is a member of the Ofgem consumer panel and the experts panel of the Food Standards Agency.
- Telephone: +44 (0)20 7911 7522
December 2006 to September 2007