Information & Citzenship
Beyond the Tick Box - Older citizen engagement in UK local government
Engaging older citizens, a study of London boroughs
Helping Clients Claim their Benefit: The Information Needs of Informal Benefits Advisers
Information Enables: Improving Access to Information Services for Disabled People
Information Intensive Britain: A Critical Analysis of the Policy Issues
Information Management in Advice Centres
Perceptions of the policing and crime mapping 'Trailblazers'