Researching the Information Needs of Disabled People


This manual aims to provide practical guidance on methods of researching the information needs of disabled people. The aim is to provide ideas, rather than be prescriptive.

The manual begins with a review of previous research in this area and an assessment of the methods used. Because the range of techniques is potentially so diverse, the manual goes on to discuss which method is appropriate for which situation, and how this can be implemented in a practical way.

Drawing on the experiences of a range of people involved both in disability information provision and in research, the manual brings together relevant expertise to develop guidance which is practical and achievable. Guidance is given on the planning and design of research, carrying out of the research, making conclusions and recommendations, and disseminating the results.

PSI research paper