Money Matters: Approaches to Money Management and Bill Paying


Money and making ends meet are an important part of most people's lives. Yet we know surprisingly little, either about individuals' approaches to money management, or how they handle the paying of bills. This report provides a detailed picture of both. It shows how different people have quite different systems for making sure they can meet all their commitments and quite different philosophies of bill paying - from the 'pragmatic planners' to the 'muddlers'. Moreover, it shows that these differences are not necessarily due to different personality types or levels of income, but can change in response to shifts in personal and financial circumstances. It provides a depth of understanding that will prove invaluable to anyone who is responsible for assisting people with money problems, or who is involved in arrears management and recovery.