Managing Disability Information: Guidelines on Directories and Databases


This manual provides disability information services with some straightforward advice on the key elements to consider when designing an information system.

  • Part One of the guidelines explores some basic planning principles and offers some suggestions for drawing up a business plan.

  • Part Two concentrates on the practical aspects of managing information in a disability information service. It aims to provide jargon-free explanations of products like classification schemes and databases. The emphasis is very much on the kind of decisions to make in selecting the systems required and how to choose the best one to suit particular needs.

Throughout the guidelines the authors use practical examples from NDIP pilot projects to illustrate some pitfalls in setting up a disability information service and the different ways people have tried to overcome them.