Alternative Methods of Delivering Legal Services: Legal aid franchising in advice agencies without solicitors


Law centres and advice agencies have long stated that one of their strengths is their ability to adopt a flexible approach to solving legal problems because they can use a variety of approaches to the provision of legal services.

This study is an evaluation of 11 projects which were aiming to provide legal services in an 'alternative' way: through the provision of written advice services; specialist support to front-line advice workers; and the identification of test cases.

The main issues addressed are:

  • what are the benefits and costs of the methods of delivery and is it possible to replicate them in other settings ?
  • to what extent are they able to meet the Lord Chancellor's objectives for legal services?
  • should legal aid be extended to cover funding of these methods of providing legal services?